Legal notice

LEGAL NOTICE

Last updated: July 27, 2026

Website Operator

This website and the HairMed™ brand are operated by:

KSS Global Solutions LLC
2335 E. Atlantic Blvd, Ste 200
Pompano Beach, FL 33062
United States

Trade Name: HairMed™
Company Registration Number: 2026-002037333
Email: contact@hairmedhealth.com

HairMed™ is a trade name used by KSS Global Solutions LLC.

General Information

The information, content, tools, assessments, products, and services available through HairMed™ are provided for general informational, educational, commercial, and service-related purposes.

By accessing or using this website, you acknowledge that you have read and agreed to our Terms of Service, Privacy Policy, Refund and Return Policy, Shipping Policy, Subscription Policy, and any additional consent or clinical documents presented to you.

Medical Disclaimer

General information available on this website is not intended to replace professional medical advice, diagnosis, or treatment.

You should not disregard, delay, or avoid seeking professional medical advice because of information presented on the HairMed website.

Using the general website, browsing products, or completing a questionnaire does not by itself create a healthcare provider-patient relationship.

Any diagnosis, treatment recommendation, treatment approval, or prescription must be made by a licensed healthcare professional after reviewing the information necessary to determine whether treatment is appropriate.

Clinical eligibility, provider availability, treatment options, and product availability may vary depending on the customer’s location, medical history, age, current medications, health conditions, and applicable law.

Not for Medical Emergencies

HairMed is not an emergency medical service.

Do not use this website, customer support, questionnaires, account messaging, or telehealth features for a medical emergency.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.

No Guarantee of Treatment Eligibility

Completing a medical questionnaire, submitting photographs, making a payment, or requesting a treatment does not guarantee that:

  • You will qualify for treatment;
  • A healthcare professional will approve a treatment plan;
  • A specific product will be recommended;
  • A prescription will be issued;
  • Treatment will be continued; or
  • A particular product will remain available.

A healthcare professional may require additional information, medical records, photographs, laboratory testing, a video consultation, or an in-person examination before making a clinical decision.

Healthcare professionals retain independent professional judgment regarding treatment eligibility, prescriptions, dosage, continuation, and discontinuation.

Treatment Results

Individual results vary.

HairMed does not guarantee that any product, treatment plan, or service will:

  • Stop or prevent hair loss;
  • Produce new hair growth;
  • Restore a specific amount of hair;
  • Produce results within a specific period;
  • Produce permanent results;
  • Work for every customer; or
  • Produce the same results shown in testimonials, photographs, advertisements, or other customer experiences.

Before-and-after photographs, reviews, testimonials, and customer experiences represent individual results and should not be interpreted as a guarantee of similar results.

Product and Treatment Information

You must review and follow all instructions, warnings, product labels, medication guides, provider instructions, and safety information associated with your treatment.

Products should only be used by the individual for whom they were purchased, recommended, or prescribed.

You must not:

  • Share prescription products with another person;
  • Use products contrary to their instructions;
  • Change a prescribed dose without professional guidance;
  • Use another person’s treatment;
  • Resell or redistribute products; or
  • Provide false or incomplete medical information.

Contact the appropriate healthcare professional if you experience side effects, an allergic reaction, unexpected symptoms, or a significant change in your health.

Prescription Products

Prescription products, when offered, are only available to eligible customers after review and approval by an appropriately licensed healthcare professional.

Submitting an order or payment for a treatment that may include a prescription product does not guarantee prescription approval.

If treatment is not approved, the affected order will be canceled or adjusted, and any applicable refund will be handled in accordance with our Refund and Return Policy and the terms disclosed during checkout.

Telehealth Services

Telehealth services may have limitations compared with in-person medical care.

Technical failures, incomplete information, poor image quality, communication delays, or the absence of a physical examination may affect the ability of a healthcare professional to evaluate a customer remotely.

A healthcare professional may determine that telehealth is not appropriate and recommend an in-person consultation with a physician, dermatologist, or another qualified provider.

Additional telehealth consent forms, provider terms, privacy notices, and state-specific disclosures may apply before clinical services are provided.

Privacy and Health Information

Information submitted through HairMed may include personal, payment, shipping, account, and health-related information.

The collection, use, storage, and disclosure of information are governed by our Privacy Policy and any additional privacy notice or clinical consent presented as part of the applicable service.

Customers are responsible for providing truthful, accurate, complete, and current information.

Subscriptions and Recurring Charges

Some HairMed products and treatment plans may be offered through automatically renewing subscriptions.

Before enrolling, customers should review the price, billing frequency, shipment frequency, initial commitment, renewal terms, cancellation conditions, and any applicable shipping charges presented during checkout.

Canceling a subscription generally applies only to eligible future renewals. It does not automatically cancel or refund an order that has already been charged, processed, prepared, dispensed, packed, or shipped.

Subscription services are also governed by our Subscription Policy.

Website Accuracy

We make reasonable efforts to keep website information accurate and current. However, the website may occasionally contain errors, inaccuracies, outdated information, or omissions relating to:

  • Product descriptions;
  • Treatment information;
  • Pricing;
  • Promotions;
  • Availability;
  • Images;
  • Subscription terms;
  • Processing times;
  • Shipping estimates; or
  • Other content.

We reserve the right to correct errors, update information, modify content, or cancel affected orders when permitted by applicable law.

Website Availability

We do not guarantee that the website, account portal, questionnaire, subscription portal, messaging system, or other digital services will always be uninterrupted, secure, error-free, or available.

Access may be temporarily restricted due to maintenance, technical failures, security issues, updates, third-party disruptions, or circumstances outside our reasonable control.

Third-Party Services

HairMed may use third-party providers for:

  • Website hosting;
  • Payment processing;
  • Subscription management;
  • Telehealth technology;
  • Healthcare services;
  • Pharmacy or product fulfillment;
  • Shipping;
  • Customer support;
  • Data storage; and
  • Analytics.

Third-party services may be governed by their own terms, privacy policies, consent documents, and professional obligations.

HairMed is not responsible for third-party websites or services outside its reasonable control, except where responsibility cannot legally be excluded.

External Links

The HairMed website may contain links to websites, applications, resources, or services operated by third parties.

A link does not necessarily represent an endorsement, sponsorship, or guarantee of the third party’s content, products, security, availability, or privacy practices.

Customers access third-party resources at their own discretion.

Intellectual Property

Unless otherwise stated, the HairMed website and its original content, including its:

  • Name;
  • Logo;
  • Branding;
  • Text;
  • Graphics;
  • Product descriptions;
  • Photographs;
  • Videos;
  • Assessments;
  • Designs; and
  • Website layout

are owned by or licensed to KSS Global Solutions LLC and are protected by applicable intellectual property laws.

No material may be copied, reproduced, modified, republished, distributed, sold, scraped, or commercially used without prior written authorization.

The use of HairMed™ and the ™ symbol indicates a claim of trademark rights and does not necessarily represent federal trademark registration.

Limitation of Liability

To the maximum extent permitted by applicable law, KSS Global Solutions LLC, HairMed™, and their affiliates, personnel, contractors, and service providers will not be responsible for indirect, incidental, special, punitive, exemplary, or consequential losses resulting from:

  • Reliance on general website information;
  • Improper product use;
  • Failure to follow provider or product instructions;
  • Inaccurate information submitted by a customer;
  • Website interruptions;
  • Third-party services;
  • Shipping delays; or
  • Circumstances outside our reasonable control.

Nothing in this Legal Notice excludes rights or responsibilities that cannot legally be waived or limited.

Changes to This Legal Notice

We may update this Legal Notice periodically to reflect changes to our services, products, business practices, or legal requirements.

The current version will be posted on this page with its updated date.

Contact Information

Questions regarding this Legal Notice may be sent to:

HairMed™
Operated by KSS Global Solutions LLC
2335 E. Atlantic Blvd, Ste 200
Pompano Beach, FL 33062
United States

Email: contact@hairmedhealth.com
Company Registration Number: 2026-002037333

Do not send product returns to this address unless HairMed support has provided prior written authorization and specific return instructions.